Q: Where do you ship?
A: Anywhere! We are currently offering free shipping all over the world. Take advantage now, because if we've severely underestimated how popular we are in Mongolia, we might have to rethink things.
Q: How long will shipping take?
A: All orders will ship within 2 business days. For Canadian orders, shipping should take 3-6 business days. For American orders, we're looking at 5-10 business days for shipping. International orders are unfortunately very slow. 1-2 months for Europe and South America, 2-3 months for Asia, Australia, and Africa. If you're in a rush, you can upgrade your shipping ($9 and up, depending on weight) and it will take approximately two weeks. If you're making a bulk international order, feel free to shoot us an email so we can advise on the most cost-effective arrangement.
Q: Will I have to pay duties and taxes when my package arrives?
A: Most likely not, but we can't make promises. Assuming you're only ordering one or two things, that's usually small enough to not get duties added, but it does happen. You should be looking at no more than a dollar, if you do pay anything. We ship from Canada, so Canadians will definitely not have to pay anything.
Q: Can I buy FLUSTER in stores?
A: Yes! We have a growing group of FLUSTER retailers around the world. You can currently find us in the following fine stores, but check back soon because the list is growing fast:
Audreys Books (10702 Jasper Avenue, Edmonton, AB)
The Board Game House (411B Fitzwilliam Street, Nanaimo, BC)
The Board Room Cafe (353 Market Avenue, Grand Forks, BC)
Buddha-Full (102-2120 Dollarton Hwy, North Vancouver, BC)
End of the Line General Store (4193 Lynn Valley Road, North Vancouver, BC)
Frinklepod Farm (244 Log Cabin Road, Arundel, ME)
Front & Company (3772 Main Street, Vancouver, BC)
Games on the Drive (2946 Commercial Drive, Vancouver, BC)
The Great Rocky Mountain Toy Company (111 East Main Street, Bozeman, MT)
The Learnary (2643 East Hastings, Vancouver, BC)
One Stop Shop Cards and Games (88 West Pender Street, Unit 1069, Vancouver, BC)
Second Nature Home Boutique (3565 Commercial Street, Vancouver, BC)
Three Penny Mercantile (101 East Main Street, Ashland, OR)
Q: I'm interested in becoming a retail partner. Is that possible?
A: Yes! If you think FLUSTER would look real nice on the shelves of your store, and would like to inquire about wholesale terms and pricing, get in touch via our contact form. We'll give you all the details right away.